Job Description

Description

Position Overview: The Infrastructure Engineer II is responsible for designing, building, deploying, implementing, configuring, upgrading, monitoring, troubleshooting, and administering Vibrant Credit Union's mission-critical server technology software and hardware infrastructure.

What You Will Do:

• Manage the design and detail architecture of Vibrant infrastructure and network to growth and scale of organization; make recommendations for change
• Leads and participates in planning design, technical review, and implementation for all new IT systems (not limited to IT services, new business applications, integrations, automation, or new service offerings)
• Build and implement tools, processes, and sequencing for significant organizational changes (mergers, data centers, etc.)
• Resolve infrastructure design, performance, capacity, and sizing issues
• Provides second and third level of advanced escalated technical support in the day-to-day operations on all Vibrant technology; duties include evaluation of system utilization, monitoring response time, and primary support for detection and correction of operational problems
• Create and maintain all design and implementation documentation
• Remain current on technical and financial optimization, cost optimization trends, and emerging technologies
• Make recommendations on product roadmap for future state infrastructure design
• Maintain disaster recovery/backup plans; ensure zero data loss
• Support Microsoft licensing for data center and relationships with data center providers; appropriately escalate to management when needed
• Manage Microsoft Active Directory, including its design, administration, migration, and maintenance
• Oversee the design and implementation of file storage
• Create and maintain standard operating procedures 

Requirements

Our Ideal Candidate:

• Four-year degree in computer science, information technology, or related field; or
• 5-7 years of experience designing, maintaining, and implementing a complex IT technical system, utilizing best practices and supporting IT systems, or equivalent combination of education and experience
• Ability to travel up to 10% 
• Lift 50+ lbs 
• Availability to support operations during non-standard business hours such as evenings and weekends as business needs warrant
• Participation in on-call rotation is required 
• Aware of cybersecurity security frameworks and applications in technical design/implementation 
• Experience with the following:
• Windows Active Directory 
• Linux
• Automation with PowerShell or other scripting languages 
• VMWARE ESX Server
• Cloud Platform (Azure / Office 365) 
• Design/Deployment/Maintenance of enterprise applications (both onsite and cloud-hosted) 
• Advanced working knowledge of infrastructures, including general servers, networking design, databases
• Ability to present to technical and non-technical staff, vendors, or customers 

Reports to:

• SVP IT

Environmental and Physical Activity Requirements: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The daily responsibilities of this position constantly require effective talking, hearing, walking, finger dexterity, reaching, stooping, and grasping functions. The position also often requires reaching and lifting (up to 25 pounds). Frequent sitting, standing, and repetitive motion activities are also required. Must be able to read print and computer-based materials and to do so with consistent accuracy. Most of these functions require light physical exertion and are conducted indoors at controlled degrees of temperature.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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